Microsoft Rewards is experiencing delays: Xbox purchases take up to 10 hours to add points

Many players thought that the Rewards bonus for purchases had been suspended.

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Over the past few hours, several users have reported that recent purchases on Xbox were not generating points for Microsoft Rewards, causing some confusion and concern among those who are used to accumulating rewards for every game or content purchased. Although in this case, the situation seems to have a much simpler explanation than thought.

According to multiple testimonials (including some from employees of the rewards program itself), the system continues to award points as usual, although there may be a delay of between 10 and 24 hours in processing. In other words, the points do not appear immediately, but they eventually get credited after a while.

Microsoft Rewards works, but with visible delays on Xbox

Several players have shared their experiences. Some mention having received the points the day after the purchase, while others claim that the counter updated automatically after several hours. The Xbox team has acknowledged that the rewards system is returning to normal, but that small desynchronizations are still detected between purchases and point delivery.

Therefore, if you have purchased a game or a battle pass on Xbox and still do not see your rewards reflected, it is not necessary to open a support ticket immediately. The most recommended thing to do is wait a few hours and check the history from the Microsoft Rewards website from here.

Everything points to the fact that points continue to accumulate correctly and that the problem is temporary, so be patient: your balance should update in the next few hours.