If you’re having trouble signing in to Xbox, it’s not your fault

Microsoft confirms incidents when logging in or creating accounts.

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If you’ve been having trouble logging in to your account or creating a new one on Xbox in the last few hours, it’s not just you. Microsoft has officially acknowledged that some users are experiencing login and registration errors, and they’re already working on a solution.

The company has asked for patience while their engineers investigate the cause and apply the necessary fix.

Xbox confirms login and registration issues

According to the official statement, the issue affects both the login process and the creation of new accounts. This can result in errors when accessing Xbox Live, Game Pass, the store, or even linked services on console and PC.

Microsoft has recommended following updates through their official service status channels while the definitive solution is implemented. For now, the exact scope of the problem and the estimated time for its resolution have not been detailed.

If you were trying to log in and couldn’t, you can rest easy: it’s not a problem with your connection or console. All you can do is wait for the service to return to normal.

We’re aware that some users will experience issues signing-in or creating accounts. Please bear with us as our engineers work on a fix. For updates, please follow along here or at https://t.co/PzAdjUXo7T.

— Xbox Support (@XboxSupport) February 24, 2026