Crimson Desert fails on PC from Xbox app: this is how you can fix it for now

Some players are reporting unexpected closures when starting the game on PC.

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If you’re trying to play Crimson Desert on PC via the Xbox app and the game crashes as soon as it starts, you’re not alone. In recent hours, several players have reported crashing issues when launching the game, especially from the Xbox environment on PC.

Luckily, there’s already a solution that’s working for many cases and doesn’t require reinstalling anything or tweaking complicated settings.

How to fix the Crimson Desert issue on PC

The solution involves ensuring that the Microsoft Store is completely up-to-date, as the problem seems to be related to system components that haven’t been updated correctly.

You can do this in two ways:

• Open the Microsoft Store
• Go to Downloads
• Click on Check for updates

Or, if you prefer a quicker method:

• Press Win + R
• Paste this command:
  ms-windows-store://pdp/?productid=9MWPM2CQNLHN

This shortcut will take you to the corresponding page to force the necessary update.

For now, this is the recommended solution while a more definitive patch is being worked on. If you’re experiencing this issue, it’s worth trying this before attempting more complex alternatives.

We’re aware some players are experiencing crashes when launching Crimson Desert from the Xbox app on PC. To fix this, open the Microsoft Store, go to Downloads, and check for updates. Or press Win + R and paste: ms-windows-store://pdp/?productid=9MWPM2CQNLHN

— Xbox Support (@XboxSupport) March 21, 2026