We explain how it works and how to avoid losing your balance.
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Many players accumulate Microsoft Rewards points with the idea of redeeming them later for Xbox balance. The problem arises when it’s not clear how long these credits last and if there’s a real risk of losing them. Every now and then, someone discovers that their promotional balance is about to disappear without warning.
The confusion arises because not all rewards work the same way. There are significant differences between the money you buy yourself and the one you get through the points program, so it’s essential to know when the deadline starts and how to take advantage of it on time.
How Xbox gift cards obtained with Microsoft Rewards expire
The promotional balance generated from Microsoft Rewards is valid for 90 days from the exact moment you redeem it. It doesn’t matter if the code appears as a “gift card“, “promotional credit“, or “Microsoft balance“: if it comes from Rewards, the timer is always the same. Once added to your account, the countdown begins.
| Balance type | Origin | When does it start counting? | Time until expiration |
|---|---|---|---|
| Promotional balance | Microsoft Rewards (redeemed with points) | At the moment of redemption | 90 days |
| Purchased balance | Normal gift card or recharge | Does not expire | Does not expire |
| Automatic Rewards credit ($10/€10 monthly) | Automatic redemption of the program | At the time of monthly redemption | 90 days |
| Special promotional codes | Temporary promotions, events, campaigns | At the time of redemption (always indicated in the promotion) | Variable, usually 30-90 days |
This limit causes many users to prefer storing points instead of redeeming them directly, especially if they’re waiting for a game to go on sale. This is the safest way to avoid losing money, as points do not expire as long as you remain active in the program. If you want to check if any balance has an expiration date, you can do so from the official Microsoft payments page, where it is clearly marked. As a general recommendation, it’s best to redeem only when you’re sure what you’re going to buy.
At Generación Xbox, we insist that it’s essential to know these deadlines to avoid surprises and prevent losing balance that you’ve earned with your time and points.

